Prove Delivery on Every Client Account
Spectosoft gives outsourcing firms and agencies one clear view of work across every client account, so you can back up your invoices, protect margins, and answer a client's question before they finish asking it.
One Dashboard. All The Insights
Client Trust Is Won or Lost in the Reporting
When you can't see what happened this week, billing gets shaky and a client's question turns into a scramble. Here's where it shows up.
Utilization Decline
68.9%
average billable utilization in services firms
That's the lowest rate in five years and well below the 75% threshold generally considered healthy for margins, per SPI Research's 2025 Professional Services Maturity Benchmark.
Billable Time Loss
65%
of average agency employee's week is billable
Roughly 25 hours billable against 38 total hours worked, per Promethean Research's 2025 Digital Agency Industry Report, meaning more than a third of paid time never reaches an invoice.
Real-Time Tracking Gap
95% vs 72%
billable hours tracked in real-time vs. not
Firms reconstructing time at week's end capture roughly 72% of billable hours; firms with real-time capture recover closer to 95%, a 23-point swing in unbilled revenue.
Built for Outsourcing & Agencies. From visibility to client reports, everything an account lead needs to prove work and hours.
See every client account in one place
Track activity and progress across every account and project side by side, so you know where things stand without pinging each account lead for a status update.
Capture billable time automatically
Time is logged per client and per project as work happens, not reconstructed from memory at the end of the week. Fewer disputes, fewer write-offs.
Hand clients proof, not promises
Generate clean, per-client reports in minutes that double as evidence of delivery, ready to share directly with the client instead of assembled by hand before every check-in.
Privacy-First Capture
Activity intelligence without keystroke logging or screenshots, transparent to employees and compliant by design.
The Difference Real-Time Intelligence Makes.
See what changes when account leads stop reconstructing timesheets and start working from real data.
- Billable hours rebuilt from memory at week's end.
- Client asks about account team, and you find a response.
- Clients tracked in separate spreadsheets, no shared truth.
- Margin erosion goes unnoticed until invoices don't match.
- Time captured automatically, per client and per project
- Live activity dashboard, no check-in required
- Application usage surfaced per person, per day
- Coaching cues backed by activity data
5
measures tracked before it goes to a client conversation
Test One Account Without Changing Billing
Run the first pilot on one internal or consenting client team. We keep your billing system of record unchanged, compare Spectosoft signals against your approved time and project records, and document every mismatch before any of it enters a client discussion.
Frequently asked questions, for leaders evaluating workforce visibility, security, and team oversight
Still have questions?
